Frequently Asked Questions

DigitalFlyer is a business platform that helps South African businesses build their online presence, get discovered by customers and grow through one connected ecosystem.

No. DigitalFlyer creates your professional online presence for you, from scratch, in a few minutes.

No. Every step is a short, guided form with plain-language instructions, no tech skills required. If you can use WhatsApp, you can do this.

About 10 minutes for most businesses. Our online signup walks you through everything, step by step. See exactly what each screen looks like on our How It Works page.

Yes. Nothing is lost, you'll pick up exactly where you left off next time you log in.

We never sell your information, or your customers' or leads'. Your account is protected the same way a bank login is: every business's data is walled off from every other business's at the database level, so no other member can ever see your leads, testimonials or customer details. Payment keys are encrypted and never shown back to you in full. If you cancel, your page comes down and stops collecting anything new; if you ask us to delete your account entirely, we do, under South Africa's POPIA rules.

There is one for most of the common trades: plumbers and electricians, builders, welders, tree fellers, handymen, coffee shops and pubs, caterers and bakers, shops, salons, guest houses, classes and coaching, and office-based work like bookkeeping. Each one shows what we switch on for that trade, the exact questions we will ask you, and a finished page you can look at before you decide anything. Pick yours under Your Trade at the top of any page. If yours is not there you can still build your page in about ten minutes, and we build around what you tell us.

Sign in, open Your page, and tap Your details. Your business name and the number customers use to call or WhatsApp you are both in there. Change it, save, and your page updates straight away. If the number is wrong on your page right now, this is the one to fix first, because every enquiry goes to it.

The email you sign in with cannot be changed from your dashboard yet, because it is also how we prove the account is yours. WhatsApp us on 068 870 7434 and we will change it for you, usually the same day. The email shown to customers on your page is separate and you can edit that yourself under Your details.

Hours come from Booking. If you take bookings, open Booking on your dashboard and set the times you are open on each day, and those are the hours customers see. If you do not take bookings, your page does not show a set of hours at all, and the simplest thing is to put them in your description under Where you are, and what you do.

Sign in, open Your page, and tap Your photos. You can add new ones and remove any you do not want. Photos of your own work sell better than anything else on the page, so it is worth putting your best one first. If your design opens with a big photo across the top, you also choose which one that is here. Not every design has one, and the page tells you which yours is. These are the photos of your business. A picture of something you sell in your Shop is kept with that product instead, under Selling, and Booking & Shop below says how.

Sign in, open Your page, and tap Your prices. That is where your packages and specials live. If you quote per job rather than working from a price list, you can leave it empty and your page simply will not show a prices section. Two prices live elsewhere and this screen will not have them: a Shop product's price is on the product itself under Selling, and a room or tour rate is under Stays and Tours. Booking & Shop below says how to change each.

Sign in, open Your page, and tap Where you are, and what you do. Your town, your trade, your short description and your social links are all in that one section. If you travel to customers rather than working from one address, say so in the description and leave the address as your town.

Sign in, open Your page, and tap Your details. Your business name is the first field. Changing it updates your page immediately. Your web address does not change on its own, so if you want that to match the new name as well, WhatsApp us on 068 870 7434 and we will move it and make sure the old link still works.

On the sign-in screen, tap Forgot password. We send a link to your email address and you set a new one from there. There is no need to know your old password. If the email does not arrive within a few minutes, check your spam folder, then WhatsApp us on 068 870 7434.

Money from your customers goes straight to you, never through us. You connect your own Paystack account, and when somebody pays for a booking, a product or a membership on your page, it lands in your bank account on Paystack's normal payout schedule. We never hold your money and we take no cut of it. You can connect Paystack from Online payments on your dashboard.

Your page has its own web address and you can send it to anybody. Sign in, open Your page, and your link is at the top ready to copy. Paste it into WhatsApp, put it in your Facebook bio, or print it on a flyer. It works the same everywhere and there is nothing to install.

WhatsApp us on 068 870 7434 and say you want to stop, and we will cancel it. No forms, no retention script and nobody trying to talk you out of it. You are not locked into a contract, and you keep your page until the period you have already paid for runs out.

Cancel during your 7 day free trial and you are never charged at all. After that, refunds are handled case by case, WhatsApp us on 068 870 7434, explain what happened, and we will look at it properly rather than reading you a policy. There is no automatic refund button, because a real conversation is fairer than a fixed rule for something like a duplicate charge or a page that never got finished.

Yes. Fill in one short form, pay once, and we build the whole website for you. It is R450 once-off on top of whichever plan you choose, and your website is ready for customers within 48 hours.

Yes, any time. Log in and it is the first thing on your dashboard: "Rather have us build it for you?". It is R450 once off, your plan carries on exactly as it is on the same date for the same amount, and your website is ready for customers within 48 hours. If you are still inside your free trial, start your plan first and the button appears.

Your dashboard tells you. As soon as your payment goes through, the card at the top changes to say we are building it and gives you the date it will be live by. You do not need to chase us, and there is nothing else for you to do unless we ask.

A page style chosen for your trade rather than a blank template, your photos straightened, resized and picked properly, your own words turned into real page copy, and your best photo set as the front-page image. It does not include logo design or loading products into your shop. Both are things we can help with separately, just ask once you are set up.

One payment at signup: the R450 for the build plus your first month or year of membership, shown as a single total in Rand before you enter any card details. After that you pay only your normal plan fee, starting a month or a year later depending on what you chose. The R450 is charged once and never again.

As soon as you have paid, you get a login to your own dashboard, and you can upload your photos there yourself. If that is a hassle, send them to us on WhatsApp instead and we will load them for you. Either way the 48 hours start once we have what we need to build with.

Yes, all of it. You get exactly the same dashboard as every other member: every word, every photo, your prices, your products, your front-page image. Nothing about a page we build is locked, and we send you a short guide so running it yourself is easy.

Do it yourself if you have your photos ready and half an hour to spare, it is genuinely straightforward and it costs nothing extra. Have it built if you would rather hand over the whole thing, or if you want the extra creative touch of someone designing it around your trade. The end result is the same platform either way.

Foundation gives you a professional business page, a place on the marketplace, an enquiry form that reaches you, and the social image maker. Growth adds the things you need once you are selling: take bookings, run a shop, take deposits on rooms and seats on trips, run a weekly class timetable, collect monthly membership payments, see your visitor numbers, connect your own Meta pixel for ads, and the R49 KatisoBiz plan instead of the free one.

No. Foundation is completely free for your first 7 days, no card required at signup.

If you haven't added payment, your page pauses until you do. Nothing is deleted, you can reactivate any time and pick up exactly where you left off.

Yes, any time, directly from your dashboard. Nothing about your existing page is lost when you switch.

Yes. There are no long-term contracts. You can cancel whenever you choose, directly from your dashboard.

Never. Transparency is one of our core values, what you see on the pricing page is what you pay.

Not yet, full Meta and Google ad management is on its way. Get in touch from the pricing page and we'll let you know the moment it's ready.

Yes. Browse real, ready-made designs, already using your own colours and logo, and pick the one you like during signup. Read the full guide: What to put on your business page

We choose one for you as a starting point. Tell us your trade at the start of signup and the design built for that kind of business is put first, marked "Recommended for your trade", and already selected. A food business gets the one built around food photography, a plumber gets the one built for neighbourhood trades, a guest house gets the one built around the property itself. You are never stuck with it, every other design stays one tap away.

Yes, any time, at no extra cost, directly from your dashboard.

Your own are always better, and it is worth taking a few on your phone in daylight before you start. A slightly imperfect real photo of your own work beats a perfect stock one. If you do not have any yet, search thousands of free stock photos right there in signup to set the mood while you gather your own. We never present a stock photo as your work: stock images never carry your name or a caption claiming they are yours.

Only some designs have one. About half open with a big photo, and the rest open with your words instead, which suits a business people read about before they look. Every design in the picker says which it is. If yours has one, signup asks you to choose the photo as soon as you have added some, and you can change it any time under Your photos by tapping "Front page" on the one you want. If your design has none, your photos still show in the gallery further down, and Your photos says so rather than letting you set something that will not appear.

Up to 15. Five or more is where a page starts looking properly filled in rather than sparse. Every photo you upload is straightened and resized for you automatically, so a photo taken sideways on your phone still appears the right way up on your page.

Your dashboard shows a short checklist of the things that make the biggest difference to whether a visitor gets in touch: your front-page photo, five or more photos, your WhatsApp number, where you work, a tagline and a description. It ticks each one off as you go and disappears once you are done. None of it blocks your page from being live, it is a nudge, not a gate. Read the full guide: What to put on your business page

No, it's optional. Skip it during signup and add one any time later.

Yes, any time, from your dashboard, there's no need to go through onboarding again. Read the full guide: What to put on your business page

An optional way to show set prices, service packages, memberships, or a time-limited special or discount on your page. For most businesses this is a showcase and customers get in touch with you directly to book or buy. If it is something people pay for again and again, like a monthly membership, you can turn it into a real checkout: see "Can I take a monthly membership payment?" under Getting Paid.

A real appointment, rental, or slot calendar built into your page, available on Growth and above. Visitors see live availability and book directly, no back-and-forth messaging needed. Read the full guide: How to let customers book you without phoning

A proper shop, on Growth and above. Your own storefront at your own address, and every product gets its own page with its own pictures, description and price. That page is what Google indexes and what looks right when you send it in a WhatsApp message. Buyers order without making an account. Read the full guide: How to sell online without a website

No. Availability is checked in real time and enforced at the database level, so a slot someone else just took is never bookable by a second person. Read the full guide: How to let customers book you without phoning

Not if you are counting stock. Switch stock counting on for a product and two simultaneous orders for your last one can never both succeed. Most members leave it off, because if you make to order or restock as you go, a number nobody updates only ever turns away a sale.

Connect a payment gateway from your dashboard, or don't, both work. We recommend Bob Pay first: a sole proprietor can apply with just an ID, proof of address and a bank statement, no CIPC registration needed. Already have a Paystack account? Connect that instead. Either way, buyers pay by card at checkout and the money goes straight to you, we never sit in the middle of it. With neither connected, the order still goes through: it is recorded, we email you the buyer's details, and you arrange payment with them directly. Plenty of members run exactly like that. Read the full guide: How to sell online without a website

Add them one at a time from your dashboard, or upload many at once with a CSV file, with clear per-row errors if anything doesn't import. A product needs a name and a price to start. Pictures, sizes and colours can follow after. Read the full guide: How to sell online without a website

Sign in, open Selling, and find the product in your Shop list. Tap Edit next to it and the price is the second field. Save and your shop shows the new price immediately, including on any link you have already sent somebody. If the product has sizes or colours with their own prices, tap Options instead, because those override the main price for whoever picks them. Read the full guide: How to sell online without a website

Find the product in your Shop list and tap Pictures. Add them one at a time, up to six, and each can be up to 5MB. The first picture is the one buyers see on your shop and the one that shows up when you send the product in a WhatsApp message, so if a better one is further along, tap Make main under it. Remove takes one off. A product with no picture still sells, but it sells worse than one with a good photograph of the real thing. Read the full guide: How to sell online without a website

Tap Hide next to it. The product comes off your shop and keeps its pictures, price and options, and Publish puts it back. That is the one to use when you are out of stock or a line is seasonal. The star next to a product is a different thing: it puts that product on your main page as well as in your shop. Read the full guide: How to sell online without a website

No. A buyer gives their name, a contact number, and an address if they want it delivered, and that's it. No sign-up, no password. Every order gets its own tracking page, and if they gave an email we send them the link. Read the full guide: How to sell online without a website

Yes. Leave the price out and the product still gets its page and still shows up in your shop, marked "Price on request" with the buy button replaced by a note to contact you. It becomes orderable the moment you set a real price. Useful when you're waiting on a supplier.

Yes. Add options to a product and each one can have its own price and its own stock. A buyer picks before adding it to their basket.

Every order has its own page showing whether it's paid and whether it's been sent. The link is on the confirmation and in the buyer's email, and there's a "track an order" page on your shop that emails the links back to whoever placed them.

Yes. Add them the same way you'd add a package, choose Event as the type, and put the date where the price would go. Your page shows them as a proper diary rather than a price list. Keep them current, an old date reads worse than none.

You can. DigitalFlyer SA is a proud partner of Bob Go, the South African courier aggregator. Connect your own Bob Go account from your dashboard, turn on "Let the buyer choose a courier", and buyers see real Bob Go prices for their own address at checkout and pick one. The parcel books automatically on your own Bob Go account the moment they pay, so the courier bills you directly and your name is on the waybill. We never hold a shipment and we never take a cut of your delivery. If you would rather keep it simpler, set one flat delivery charge, offer collection only, or quote delivery per order. Read the full guide: Real Bob Go courier prices at checkout

Straight into your own account, from your buyer, at your own payment provider. DigitalFlyer never holds your money and never takes a cut of it. You connect your own account once from your dashboard under Selling, then Getting paid, and it works for your shop, your bookings, your rooms and your memberships all at once. Read the full guide: How to sell online without a website

Bob Pay if you are starting from nothing: a sole proprietor can apply with an ID, proof of where you live and a bank statement, with no registered company needed. Paystack if you already have an account there. You can connect both, and your shop will use Bob Pay while your memberships use Paystack, because Bob Pay does not do repeating payments.

Everything still works, and plenty of members run exactly like that. Orders and bookings still come through, we email you the customer's details, and you arrange payment with them yourself. The only thing you cannot do without a connected account is take a membership payment, because that one has to charge a card every month on its own.

It is encrypted before it is stored, shown back to you only as its last four characters, never written into our logs, and you can remove it yourself at any time. We test it against your provider before we save it, so a key that was copied short is caught while you are looking at the screen rather than at your first sale.

It means your Bob Pay connection is still in test mode, and no real money is moving. When you connected Bob Pay, a "Test mode (Bob Pay sandbox)" box was ticked by default so you could try a checkout safely before going live, and it is easy to miss. Go to your dashboard, Selling, then Getting paid, and reconnect Bob Pay with that box unticked once you are ready for real payments. Paystack has no separate test mode here: a key starting sk_test_ behaves the same way, so use your sk_live_ key when you are ready.

Yes, if you have connected Paystack. Create the plan in your own Paystack with the amount and how often it repeats, then list it in your dashboard under Selling, Getting paid, next to the name you used for it on your page. Any package on your page with that same name turns into a real join-and-pay button, and Paystack collects the money every month into your account.

Because that is how we know which button to switch on, and matching on the name means you stay in control of both sides rather than us guessing. Your dashboard shows you which of your packages matched and which did not, so a spelling mistake is something you can see rather than something that quietly costs you a member.

Paystack wins, and your page is updated to match it. The amount a card is charged is the one set on your plan, so your page shows that amount rather than the text you typed. Change the price in Paystack and your page follows.

On the page they land on after paying, which has a link to Paystack's own page where they can cancel or change their card. Paystack also emails them a receipt after every payment. You can stop somebody's membership yourself at any time from your Paystack dashboard under Subscriptions.

No, and we say so plainly rather than letting you assume otherwise. Once somebody has joined, the repeat payments belong to Paystack. Declined cards, expired cards and cancellations all show in your own Paystack dashboard under Subscriptions, and that page is worth a look now and again. We show you who joined, on what, and when.

Yes, three times before they pay and once after: on the button, on the checkout page above the fields, and on the confirmation they keep. Each one says the amount, how often, and that it continues until they cancel. Somebody who thinks they paid once and then gets charged again is a complaint and a lost member, so nothing here is left to be inferred.

Yes. Stays and Tours is built for guest houses, farm cottages and self catering places. A guest picks their dates and the number of people, sees what is actually free with real prices, and books and pays a deposit without you being asked anything. Read the full guide: How to take room bookings without paying commission

Booking is for appointments: an hour on a Tuesday, with opening times and gaps between jobs. Stays and Tours is for nights: a range of dates across the rooms you have. If you rent a bed by the night, this is the one you want. Read the full guide: How to take room bookings without paying commission

No, and you should not. You load one entry for each kind of room and say how many of them you have. Four rooms that are all the same is one entry with four as the number. Which actual room a guest ends up in stays your decision on the day, the way it always was.

No. When somebody chooses to pay, that room is held for five minutes and nobody else can take it. If they do not pay, it is free again within five minutes, on its own, without anybody visiting your page. Read the full guide: How to take room bookings without paying commission

Whatever you decide, and you can set it differently for each room. A share of the total, say half, or a set amount in Rand. You can also set how many days before arrival the rest is due. Read the full guide: How to take room bookings without paying commission

Straight into your own account. You connect your own Paystack or Bob Pay and the money never passes through DigitalFlyer. If you have not connected one, bookings still come through as requests and you arrange payment yourself. Read the full guide: How to take room bookings without paying commission

It becomes an invoice in KatisoBiz with the deposit already recorded against it, so it shows as partly paid with the right amount still owing. The reminder is there for you to send when you are ready. Nothing goes out to your guest automatically.

Yes. Block any nights on any room and they behave exactly like a booked night: nobody can book them and they never show as free. Same for a room being painted. And if the other site is Booking.com or Airbnb, you do not have to do it by hand: connect your calendars and it happens on its own, see the next question. Read the full guide: How to take room bookings without paying commission

Yes. Connect their calendar links under Calendar sync in your Stays dashboard, and nights sold there close off here, usually within minutes. Paste our link into their site and nights sold here close off there too, on their own schedule, which for Booking.com is about every two hours. There are step by step instructions for both platforms on the page, or WhatsApp us and we set it up with you. Read the full guide: How to take room bookings without paying commission

Rare, not impossible, and we would rather tell you that straight. The other platform decides how often it checks calendars, so there is always a small gap. If a clash does happen, we flag it loudly on your dashboard and by email, and we never cancel either guest: you decide how to fix it. Read the full guide: How to take room bookings without paying commission

Dates and the word Booked, nothing else. No guest names, no contact details, no amounts. If you ever think your link has gone somewhere it should not, one tap gets you a new link and the old one stops working immediately.

Yes. Cancelling puts those dates straight back into your calendar and records why. If you refunded the guest, you do that in your own Paystack and tick a box here to note it. We never move money in either direction.

Yes. Each trip gets its own page with its own photos and itinerary, which is the page Google finds and the link you send on WhatsApp. Seats count down as people book, and when it is full the page collects names for the next date instead of showing a dead end. Read the full guide: How to take room bookings without paying commission

Through the messages you already have in your dashboard. The link appears on their booking confirmation after they book, you get an email when they write, and you reply in the same place. There is nothing to set up and no separate WhatsApp number to buy.

Yes, in your own words. Guests see them before they pay and again on their confirmation.

Yes. It is built for anything taught on a repeating timetable: karate, dance, swimming, tutoring, yoga, music. Your page shows your classes across every place you teach, with the day, the time, the age group and the hall, so a parent can see whether you run something near them on a Tuesday without phoning you. Read the full guide: How to run a class timetable

Sign in, open Selling, and under Classes and coaching tap Open your timetable. Your timetable lists every class you run. To change one, tap Change next to it: the day, the start time, how long it runs, the age group and which hall it is at are all on that one screen, and saving puts it on your page straight away. To add one, tap Add a class at whichever place it is taught. If the new class is much like one you already run, tap Copy on that class instead and just change the day or the time. Read the full guide: How to run a class timetable

On your timetable, tap Pause under that class. It comes off your page and everything about it is kept, so when the term starts again you tap Start again and it is back exactly as it was. Use Pause for a school holiday or a class on hold. Remove is the other one, and it deletes the class for good, so it asks you to confirm first. Read the full guide: How to run a class timetable

Open your timetable and tap Where you teach. Add the place once, with its address and any directions a parent needs, and it then appears as somewhere you can add classes to. Your page groups your timetable by place, so it is worth naming them the way a parent would say them rather than the way you would. Read the full guide: How to run a class timetable

Yes, and it is what the module is built around. You add each place once with its own directions, then add classes to it. Your page groups them by place, so somebody in one suburb is not reading through the timetable for a hall on the other side of town. Read the full guide: How to run a class timetable

Yes. Each class has its own enquiry, so the message that reaches you says which class and which hall rather than just "I am interested". You get the child's name and age with it. Read the full guide: How to run a class timetable

Yes. Put your fees on your page as packages, connect your own Paystack, and each one becomes a real join-and-pay button that collects the fee every month into your account. See Getting Paid above for how to set it up.

You pause a class and start it again when the term does, with the Pause button on your timetable. There is no term calendar to keep up to date, which is honest about what it is: two taps a few times a year rather than a system that quietly goes stale. Read the full guide: How to run a class timetable

Yes. Your timetable has a calendar feed a parent can subscribe to, for everything you teach, for one place, or for one class. It updates on its own when you change a time. Nothing about any student is in that feed, only the class name, age group, day, time and hall. Read the full guide: How to run a class timetable

Every DigitalFlyer page is set up the way search engines expect from the moment it goes live, the technical groundwork is already done, not something you have to figure out later.

Your page is built to hand Google exactly what it needs to show your star rating directly in search results, once you've collected some real reviews.

Yes. Real visitor numbers show up right in your own dashboard, no separate analytics account to create or learn.

Yes, on Growth. Connect your Meta Pixel and Ad Account from your dashboard, and your tracking holds up against today's privacy browsers and ad blockers, not just a pixel that quietly stops reporting results.

No. Your dashboard explains it in plain language, and you can tick a box asking us to help set it up if you'd rather not do it yourself.

Ready-made, branded images sized for Facebook and Instagram, special offers, announcements, before-and-afters, new arrivals, and customer testimonials, generated in your own colours in seconds.

No. Pick a style, type in your text, and download, no design experience needed.

As many as you like, on any plan. Nothing counts them and nothing is delivered to you on a schedule, you make one whenever you have something to say.

Through the enquiry form built into your page, every message goes straight to you.

Yes. Reviewers verify with a one-time code, so reviews are from real people. You can reply publicly to any review, but you can't edit or remove one yourself, if a review looks fake or abusive, flag it and our team will take a look.

Yes, directly from your dashboard, any time.

Every membership includes a place on the DigitalFlyer Marketplace and KatisoBiz Nomads community access, at no extra cost.

A shared marketplace where customers can discover your business alongside other DigitalFlyer members.

A private community of South African business owners for deals, support, and real conversations with people building the same thing you are.

Mobile quoting and invoicing for your business. Build a quote on your phone while you are standing on the job, send it on WhatsApp from your own number, and turn it into an invoice when the work is done. Foundation includes the free plan, ten documents a month. Growth includes the R49 plan. Visit KatisoBiz

No, and you do not need one. KatisoBiz adds itself to your phone's home screen with its own icon, and opens full screen exactly like an app. There is nothing to download from the Play Store or the App Store, no waiting, and it uses almost no space or data. On Android you press one button. On iPhone it is four taps in Safari and we show you exactly which ones.

Yes. Any Android or iPhone with a browser, and on a computer too. There is no minimum phone, no version to keep updated, and nothing to reinstall. When we improve something you have it the next time you open it.

Yes, on KatisoBiz Jobs. Paying Growth and KatisoBiz members post vacancies free and unlimited. You choose the job title from the official South African occupation list, see the advert exactly as applicants will before you publish it, and work through applicants in your own dashboard. There is a fuller set of answers on the Jobs site itself. See the Jobs FAQ

No, and it never will. Building a CV, downloading it, being found and applying are all free. Someone can answer a few questions or upload a CV they already have, and get it back properly laid out as a PDF or a Word file. Read the full guide: How to make a CV for free on your phone

A free public list of actively trading KatisoBiz members, with four facts and a WhatsApp button each. It is deliberately thinner than the Marketplace, no photos, no reviews, no profile page, because Marketplace presence is something Growth members pay for. If a listed member also has a Growth page, their listing links to it.

A free event page for markets, workshops, fundraisers, and other community events, browsable by anyone.

No, adding an event is open to anyone, member or not.

No. It's free, always, with no account fees and no ticketing step.

With the email and password you set during signup. Forgot your password? Use the reset link on the login page.

Yes, switch between them any time from your dashboard.

Use the Get in Touch form on our homepage, or reply to any of our emails, we respond within one business day.

Yes 😊 Message us on 068 870 7434 and you will get an answer straight away, whatever the time. Tap a question from the menu, or type your message and one of our team will come back to you.

You introduce South African businesses to DigitalFlyer SA. When one becomes a paying member, you earn a share of what they pay, every year they stay.

No. No joining fee, nothing to buy, no monthly cost. If anyone asks you to pay to be an agent, it is not us.

No. You do not need a business and you do not need to be a member yourself. If you do have a business, you can run both, with a page and dashboard for each.

25% on any yearly plan, rising to 35% once you have more than ten yearly members. 10% on monthly plans.

Yes, when they renew. Your rate is worked out fresh at every payment, so your eleventh sale lifts everything you have already built.

A registered NPO earns 25% on monthly plans and 50% on yearly plans, paid to the organisation, never an individual. There is no online application: it is approved by Dewald personally, following a meeting, and by no other route. If that is you, message us and start the conversation.

Yearly members stay, and the money arrives upfront. The rates point you at the sale that is worth more to both of us.

Yes, every year they renew, for as long as your account is active.

Commission lands in your account when the member's payment clears, sits for 14 days, then goes out at the next weekly payout as long as you have R750 or more. Under R750 it carries over, and anything sitting more than six months gets paid regardless.

Bank transfer fees make very small payouts wasteful. The six month rule means nothing ever gets stuck.

It comes off your next earnings. We never ask you to pay money back.

Sign in to your dashboard once every 60 days. There is no target and no quota, and we warn you three times before anything happens.

After three months of no sign-in and no response, and those three warnings, your account is suspended and your balance is held for you, not taken away. At six months of silence an unclaimed balance is split: half is donated to HelpLift, a community giving platform Dewald also serves on the board of, and half goes into the agent rewards pool. Come back within a further six months with valid details and your balance is reinstated from the pool.

Tell us, and what you have earned is paid out on the next payout run. Your page and link come down and you stop earning on future renewals. We never keep money you earned.

You get a basic kit: our brand assets, approved wording, our prices, and answers to the questions businesses will ask you. Beyond that, follow our social channels and use what we publish. We do not produce personalised material for each agent, and how you find businesses is up to you.

No. You are independent, you choose your own hours, and you handle your own tax.

No, quote ours. You are welcome to sell your own separate services alongside, and your page has a section for exactly that.

Fill in the form on the agent page. We read every one and come back to you either way.